- Have a two-minute summary of your background prepared and rehearsed
- Thoroughly research the company – visit their website, review recent press releases, etc.
- Understand the specifics of the position that you’ll be discussing – review a job description if available
- Research your interviewer – LinkedIn profile, Google search
- Have your resume in front of you
- Have a calendar available to make appointments
- Have a note pad and a working pen
- If receiving a call on a landline, make sure everyone in your household stays off of the telephone so that you may receive the call and personally answer at the designated time
- If you do not have a set appointment time and there’s a chance that your interviewer may leave a message, be sure that your voice mail greeting is professional in nature
- Avoid distractions – find a quiet location to take the call (no radio, TV, barking dogs, screaming kids, etc.).
- Sit up or stand up – your voice projects better.
- Smile when you talk.
- Be positive and energetic
- Verbalize your enthusiasm about the company and the opportunity
- Attempt to identify the next step in the process – try to arrange a face-to-face interview if appropriate
- Ramble on or give life history.
- Ask questions about money, benefits, holidays, etc. – avoid “What’s in it for me?”
- Be negative about past employers, experiences, the economy or your current situation.
- Chew gum, eat, drink
- Answer call waiting
- Tell me about at typical day.
- Tell me about your department.
- How many people in the department? What kinds?
- How does my background compare to what you are looking for?
- What aspects of my background are you most interested in?
- I look forward to meeting with you personally to discuss this further. I have my calendar right here. When can we meet?
REMEMBER – Your interviewer cannot see your body language, so make certain that you are coming through the phone with a lot of energy and enthusiasm!
Finally – Call your recruiter immediately after the phone interview! This will allow him/her to speak with the client directly after the conversation to reaffirm your level of interest and move the process forward.